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If you enter your password incorrectly 3 times, your account will get locked. It will be automatically unlocked after 15 minutes or if you reset your password. You can change both variables in the Admin Center > Features > Security.
You can also ask your administrator to unlock it for you – see the steps below.
  1. Click Administration Center on the eWay-CRM ribbon in Outlook. Alternatively, when you are using eWay-CRM Online, click the eWay-CRM icon in the email body and click Admin Center.
  2. Admin Center

    Administration Center


  3. Go to the Users section.
  4. Users in Administration Center


  5. If the account was locked by mistake (e.g. user insert password incorrectly too many times) and you know that this was not hacker attack, click the user and then click Unlock in the top menu. Confirm your choice.
  6. Unlock the Account


  7. The user can immediately work with his or her account.

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Choose from the following modules


Contacts & Companies

Core module everybody starts with. Allows you to work with contacts, and companies, track communications and plan follow-ups.



Ads the ability to track deals, create quotes and invoices, and manage pricing and inventories.



Great if you need to coordinate the delivery once you sign a contract. Manage resources, track timesheets, and keep an eye on the budget.


Email Marketing

Extends your eWay-CRM of a professional email marketing tool. No limitations on the number of contacts. Charged by emails sent.

Complete comparison table