Outlook CRM Background


  1. Reset Your Password
  2. Reset Somebody Else’s Password


Reset Your Password

If you forgot password to your eWay-CRM account, you can easily generate new one. No matter you want to log in in Outlook, on web or your smartphone, steps are same:

  1. In the login dialog, click Forgot Your Password?
  2. Forgot Your Password


  3. In the new dialog, name the user whose password you want to change. Type in his or her name correctly because email with verification code will be sent to his or her email address. Then, click Reset Password.
  4. Select User


  5. The verification code was sent to your email address and you need to type it here.
  6. Verify the Account


  7. Go to your email client and write 6 figures of verification code (it will be different than in the picture) to the dialog. Then, click Verify.
  8. Set Verification Code


  9. If the code was inserted correctly, you just select new password and type it again. Now, just click Change Password.
  10. Change Password


  11. You can login to your account using your new password.

Reset Somebody Else’s Password

  1. Click Administration Center on the eWay-CRM ribbon.
  2. Administration Center


  3. Click Users in the left menu.
  4. Users in Administration Center


  5. Click Add a User or select existing user and click Reset Password.
  6. Reset Password


  7. In both cases, (new or existing user), you need to mark Force the user to change their password at first login if you want to force the user to reset his or her password.
  8. Force Password Change


  9. Confirm your choice by clicking OK.

  11. If the check box is marked, this dialog will pop up to each user that is required to change his or her password.
  12. Change Password


  13. User simply creates a new password in the new with the New Password field.

  15. User will confirm his or her new password by clicking OK.

  17. The new password will be set.

Was it useful?

Choose from the following modules


Contacts & Companies

Core module everybody starts with. Allows you to work with contacts, and companies, track communications and plan follow-ups.



Ads the ability to track deals, create quotes and invoices, and manage pricing and inventories.



Great if you need to coordinate the delivery once you sign a contract. Manage resources, track timesheets, and keep an eye on the budget.


Email Marketing

Extends your eWay-CRM of a professional email marketing tool. No limitations on the number of contacts. Charged by emails sent.

Complete comparison table