Set Up User Permissions
Applies to
eWay-CRM offers flexible user permissions that allow you to restrict or limit access to any field or module for a specific user group.
Setting Up Permissions for Fields (Columns)
- Click Administration Center on the eWay-CRM ribbon in Outlook. Alternatively, when you are using eWay-CRM Online, click the eWay-CRM icon in the email body and click Admin Center.
- Select Groups and a user group you want apply permissions for. If you want to change permissions for all groups of users, select System.
- In the dialog, go to the Field Permissions tab where you will see all fields available for the selected module (including custom fields).
- For each field you can select one of the following permission levels:
- Users Hold Full Control Over This Column.
- Users Hold Control Over Columns of Their Items.
- Users See This Column But They Can’t Edit Values.
- Users Don’t See This Column.
- Users Don’t See This Column nor Can Work With It.
Learn more about column permissions here.
Setting Up Permissions for Modules
- Click Administration Center on the eWay-CRM ribbon in Outlook. Alternatively, when you are using eWay-CRM Online, click the eWay-CRM icon in the email body and click Admin Center.
- Select Module Permissions and a user group you want apply permissions for.
- For each row under the Module column you can select the following options:
For the View, Edit and Delete columns:
- Users can see all items
- Users can see items related to contacts, companies, deals or projects they can see
- Users can see items related to the same categories they are members of
- Users can see items related to them (Note: You are either the owner or you are specified under User or Team tab)
- Users can see just their own items
- Users can’t see the module at all (Note: In the View column it means to hide module completely)
For Create and similarly for Export columns:
- Users can create items
- Users can’t create anything
Learn more about module permissions here.