Outlook CRM Background
  1. Click Administration Center on the eWay-CRM ribbon in Outlook. Alternatively, when you are using eWay-CRM Online, click the eWay-CRM icon in the email body and click Admin Center.
  2. Admin Center

    Administration Center


  3. Select Manage Subscriptions from the side navigation panel.
  4. Purchase in Administration Settings


  5. Then, select Close Account on the bottom of the page.
  6. Unsubscribe eWay-CRM


  7. When you cancel your account, your eWay-CRM will stay active until the end of your current subscription cycle (i.e. what you paid for). Although we do not offer refunds, we can send you a complete backup of your server database. Please send us an email at [email protected]. If you just need to export one or two modules (for example, a list of contacts), you can export them to Excel.
Both eWay-CRM Enterprise Trial and eWay-CRM Free are automatically closed after 3 months of inactivity. You will be informed in advance. After that period, we delete all data from our Cloud. By inactivity, we mean that you did not log into eWay-CRM Online or your eWay-CRM Desktop/eWay-CRM Mobile did not complete synchronization with our Cloud. Activity of the system users like admin are not counted as activity.

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