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When you customize workflow or create a new one, you may want the Probability field be populated with a percentage automatically while you move a deal from one stage to another.

Probability Field

For example:

    • 0% New
    • 20% Qualification
    • 50% Proposal
    • 80% Contract

You can put in probability manually, but if you want this to be populated automatically across the organization, follow the instructions below:

  1. Click the link to go to the setting of the deal workflows. You need to have eWay-CRM account with administrator permissions to do so. Select the type of the deal where you want to set automatic filling of probability.
  2. Workflow Diagram for Deal


  3. Fill in probabilities for different statuses. If you go to the Proposal status, 50 % will be set in the Probability field. The Closed Won status let on the value Closed Won that represents 100 %. When you make changes, save it.
  4. Flows for Deal


  5. In eWay-CRM Desktop, wait 30 seconds for automatic synchronization or synchronize changes manually. To do that, right-click on the eWay-CRM agent in the system tray and select Synchronize.
  6. Synchronization

If you need assistance with customization or want us to do it for you, contact us at [email protected].