Create Grid Reports

Tutorial for

1. eWay-CRM Desktop
2. eWay-CRM Online
3. eWay-CRM Mobile

eWay-CRM Desktop

1. Adding and Removing Columns
2. Sorting Items
3. Items Filtering
4. Quick Searching
5. Grouping of Items

eWay-CRM has some predefined reports for each module. Click on the Views button in the top right part of the list. You can also create your own reports, save and delete them by hitting Save View and Manage Views option.

Adding and Removing Columns

1. To add a column, right click on any column heading and select Column Chooser.



 

2. A list of all available additional fields (including custom fields) for this module will appear. Drag and drop the name of the column you want to use from the customization module to the column headings.



 

3. To remove a column from the list, just drag it away from the column heading.

Sorting Items

Items in a list can be sorted by values in any column. You can sort them by clicking the column heading. Items can be sorted in ascending or descending order.

Filters

eWay-CRM allows you to work with filters.

1. Right-click on any column heading and select Filter Editor from the context menu.



 

2. In the Filter Editor, you can create advanced conditions similar to Microsoft Excel. You can filter any column using various operators.



 

3. You can also add more than one condition by clicking And in the left-upper corner of the Filter Editor. The + icon after And in the upper part of the Filter Editor window allows you to add another condition.

Quick Search

You can search easily among the items displayed in the list using the search panel in the right top part of the list.

Grouping of Items

Items in the list can be grouped by any column.

1. Right-click the column heading and select Show Group by Box in the context menu.



 

2. The Grouping area will appear above the column heading. You can drag the columns which you want to group into this area. Simply drag and drop one or more columns here.

eWay-CRM Online

1. Adding and Removing Columns
2. Sorting Items
3. Items Filtering
4. Quick Searching
5. Grouping of Items
6. Grouping of Items

Adding and Removing Columns

1. To add a column, right click on any column heading and select Column Chooser.



 

2. A list of all available additional fields (including custom fields) for this module will appear. Click the column you want to use from the customization module to the column headings.



 

3. To remove a column from the list, right-click its header and select Hide This Column.

Sorting Items

Items in a list can be sorted by values in any column. You can sort them by clicking the column heading. Items can be sorted in ascending or descending order.

Filters

1. Right-click on any column heading and select Filter Editor from the context menu.



 

2. In the Filter Editor, you can create advanced conditions similar to Microsoft Excel. You can filter any column using various operators.



 

3. You can also add more than one condition by clicking And in the left-upper corner of the Filter Editor. The + icon after And in the upper part of the Filter Editor window allows you to add another condition.

Quick Search

You can search easily among the items displayed in the list using the search panel in the right top part of the list.

Grouping of Items

Items in the list can be grouped by any column.

1. Right-click the column heading and select Show Group by Box in the context menu.



 

2. The Grouping area will appear above the column heading. You can drag the columns which you want to group into this area. Simply drag and drop one or more columns here.

Preview Panel

1. If the preview panel is turned on, always when you click some item in the list, you will see side panel:



 

2. In the top part of the preview panel, you can click the icon for editing the item or for closing the panel.



 

3. In the General tab, you will see values of this item.



 

4. In the HUB tab you can see tasks, calendar events, journals, documents and emails order by date and time. If you click some item in the HUB, its detail will be opened.



 

5. HUB can contain a lot of items so you can use search field.

eWay-CRM Mobile

1. Sort Items
2. Filter Items
3. Search Items
4. Group Items
5. Quick Access Menu
6. Complete Task in the List

Sort Items

1. Default sort in lists is by Name but you can sort items by different fields:

iPhones: Tap View in the right top corner.
Android phones: Tap sort icon in the top right corner.



 

2. There you can select up to four levels for sorting of items in the list (you also set whether you want to sort in descending or ascending order).

Filter Items

1. You may want to filter items in the list by their ownership or status. To do that:

iPhones: Tap View in the right top corner.
Android phones: Tap three dots in the top right corner of the screen and select Filter.



 

2. Filters will be available:

iPhones: In the top part of the screen. You tap your filter and tap Done.
Android phones: In the new window where you just select filter you want to apply.



 

3. There are different filters available depending on the module. For more information, go to our documentation. eWay-CRM Mobile will remember your choice and will offer it to you later on until you change it.

Search Items

1. To find an item, tap the field with the magnifying glass in the top of the screen.



 

2. Start typing the name of the item. Only values displayed in the list of items on the screen will be searched, e.g. name, company and city for contacts.

Group Items

1. You can group items in the list by different fields:

iPhones: Tap View in the right top corner.
Android phones: Tap three dots in the top right corner of the screen and select Group By.



 
You will see the dialog when you can select by what field the items will be sort:
iPhones: Mark Group Items and select field you want to use for grouping in the Group By field.
Android phones: Select field you want to use for grouping in the dialog.



 
If you confirm your choice, items will be grouped by the field you choose (e.g. City as in the picture below).

Quick Access Menu

1. Each of main modules (contacts, companies, deals and projects) allows you to swipe the item to right or to left and display quick access menu. If you swipe item to the right, you will see options for creating journal and map navigation:



 

2. If you swipe item to the left, you will see options for calling and sending messages:

Complete Task in the List

Task can be completed using workflow – you just move the status to Completed when you editing the task. But eWay-CRM has easier way:

1. Go to tasks list and find the task you want to mark as completed.



 

2. Tap and hold on the task and swipe to the right.



 

3. Task will by marked as completed.