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Tutorial for

  1. eWay-CRM Desktop
  2. eWay-CRM Online

eWay-CRM Desktop

  1. To create a project from an email, right-click the email in your mailbox and select Convert to Project in the context menu.
  2. Convert Email to Project

    Or open the email and click Convert to Project in the top right part of the email window.

    Convert Email to Project


  3. A new project card will be created with the email attached to it.
  4. Project Created From Email

eWay-CRM Online



Tip on using on mobile phones
This manual works also on mobile phones. Just find the addin – here is how.
  1. If you have eWay-CRM Online, just click an email you want to convert to project.
  2. Convert email


  3. Click Convert to Project. The new item will be opened.
  4. Convert to project


  5. Basic information is automatically filled in and you can insert any other data you want. Then, just save the project.
  6. New project

Tip on sharing projects
When you want to share a project, you can start the chat using Teams or send it by email. The buttons are implemented in eWay-CRM.
Some countries apply a strict security policy on how to protect personal data (e.g. GDPR in the European Union, CCPA in California, etc.). eWay-CRM implemented features to simplify your compliance with GDPR. They can be also used to assist you with your CCPA compliance. To activate them, please visit our GDPR section.

!!!IMPORTANT!!! eWay-CRM does not hold responsibility whether you pass the data protection policies and regulations. It only provides you with tools that can make your life easier. To be sure that you are compliant with your regulations, please talk to appropriate lawyers or consultants.