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How to Create Deals from Emails

Learn how to create deals from emails with two clicks.

To create a deal from an email, right-click the email in your mailbox and select Convert to Deal in the context menu.

Convert to Deal

Or open the email and click Convert to Deal in the top right part of the email window.

Convert to Deal

A new deal card will be created with pre-filled data from the email:

Converted Email Values

NumberDescription
1Name (the subject of the email)
2Customer (eWay-CRM will try to find a company with the identical email address. If there is no such a company, eWay-CRM will try to find a contact with the identical email address and will check if there is a company related to this contact. If eWay-CRM can’t find neither company nor contact with the identical email address, it will use the domain name from the incoming email)
3Contact Person (eWay-CRM will try to find a contact with the identical email address and transfer the first and last name from the contact card. If there is no such a contact, it will use the prefix of the email address).
4Date Received (the date of receipt of the email)
5Email (the sender email address)
6 Street, ZIP and City (will be prefilled, if eWay-CRM finds a company with the identical email address or a contact with the identical email address linked with a company).

The email itself will be attached to the new deal automatically.

Emails Tab

Do you have questions? Our consultants have answers.

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