Customer Success Manager
Tzanko believes that in today’s complex world clients require contact with a person that is not only the main pillar of the business relations but also cares for their long-term growth. Excellent customer lifetime value is the thing that clients desire. Tzanko loves the challenges and variable needs of our international clients. He is happy that he can offer them a tool that helps their company be more effective.
Raymond is our Support Specialist for English speaking clients. He is also a painter! Van Gogh, Rembrandt, Degas, or Dali – nothing is a problem for Raymond.
Ondrej went through many IT positions before eWay-CRM and when he joined us, he instantly became an important team member. He takes care of the more difficult technical issues and is able to help customers answer any question. Ondrej likes to read, watch movies, and spend time with his family.
Marek considers the project manager post to be his dream job. He has always liked working with people and technologies. He has worked with CRMs for some time. He loves that eWay-CRM is customizable. He finds a big room for creativity here.
Miriam is in charge of implementing our product for the client, as well as the development of specific requests. In her free time, she enjoys movies, exhibitions, or theatre – which she even plays! She is also a passionate traveler, a skier, and a yogi.
Jiri is in charge of customizations and SQL triggers for our customers who need more than just standard functions from eWay-CRM.
Coming to eWay-CRM from the customer side, he understands the challenges our clients are facing and he is always able to help them accomplish their wishes.
Stepan works on eWay-CRM Mobile, synchronizing functions, and internal projects. He is very talented. His job is to find the best ways to solve difficult problems and he always succeeds.
Jan specializes on eWay-CRM Outlook Add-in development. He is responsible for almost all new features we add into our Outlook CRM system and ensures that everything works like a charm. Jan is a passionate musician who can play electric guitar, bass guitar, and many other instruments.
Adam works on our web applications. He makes them easy and user friendly. He always thinks how to improve the design. In his free time he goes to the gym, loves reading and travelling.
Martin’s job is to prevent any error leaving our development center. He is responsible for quality of our software. He focuses on every single detail. Ha also manages our documentation such as our “How to” tips and other tutorials. He loves writing and in his free time he publishes books he writes.
Anastasia is our Graphic Designer. She is in charge of all the company design, animations, and videos. She is an artist with a thorough passion for digital art. She has exhibitions all the time.
Ondrej is our content marketing specialist and copywriter. He is the author of newsletter called Weekend reading, which you get in your mailbox. He has his own food blog and is a passionate cook. In his free time, he plays music as a DJ.
Patricie is our Office Manager. She keeps us all well-organized. We can hardly imagine our lives without her. She is a very dynamic person and loves Playstation. She always surprises us with different meals she can make.
Iva just doesn’t stop smiling. Another super-positive member of our team who can turn a bad day to the best one. Iva takes care of the finance, invoicing, and payrolls. Iva likes to prepare team-building activities for us so we can see the daylight from time to time.
Jiri is a highly experienced Sales Director who has been a part of our team since 2011. He has participated in many projects all around the world and helped many customers. Jiri graduated from Japanese culture and his calmness and professionalism help him deal with every challenge.
Roman is the best technical expert of our team and runs the development team. He always finds a way even from the darkest places. Roman started with programming at an early age and with the eWay-CRM team, he can utilize more than 15 years of experience with IT. Roman is a father of eWay-CRM, designs it, and keeps it in a great shape.
Jan is the team support. He has been a part of eWay-CRM from the beginning and since that time, he went through every position. This fact helps him assist anybody who needs help. Jan also makes sure the company goals are met and customers are always happy.