eWay-CRM Mobile for iPhone allows you to identify caller if he or she is saved in eWay-CRM Contacts – even though his r her number is not saved on your iPhone. This function needs access to call identifications on your iPhone. Please, follow these steps to allow eWay-CRM caller identification:
- Go to iPhone Settings.
- Select Phone section.
- Tap Call Blocking & Identification.
- Button next to eWay-CRM must be turned on as you see in the picture.
- Now, if some caller is saved in your eWay-CRM and not in your phone, you still recognize who is calling you.
Recommendation: Save your eWay-CRM phone number with international code, such as +1 for the US numbers. It makes caller identification work correctly.
Do you have questions? Our consultants have answers.
Do not hesitate to contact us.