Outlook CRM Background

 
eWay-CRM offers flexible user permissions that allow you to restrict or limit access to any field or module for a specific user group.

Tutorial for

  1. Set Up Field Permissions
  2. Set Up Module Permissions

Set Up Field Permissions

  1. Go to the Groups section in Administration Center. You need to have eWay-CRM account with administrator permissions to do so.
  2.  

  3. Select a user group you want apply permissions for. If you want to change permissions for all groups of users, select System.
  4. Column Permissions

     

  5. In the dialog, go to the Field Permissions tab where you will see all fields available for the selected module (including custom fields).
  6. Column Permissions

     

  7. For each field you can select one of the following permission levels:
    • Users Hold Full Control Over This Column.
    • Users Hold Control Over Columns of Their Items.
    • Users See This Column But They Can’t Edit Values.
    • Users Don’t See This Column.
    • Users Don’t See This Column nor Can Work With It.

Learn more about column permissions here.

Set Up Module Permissions

 

  1. Go to the Groups section in Administration Center. You need to have eWay-CRM account with administrator permissions to do so.
  2.  

  3. Select a user group you want apply permissions for.
  4. Module Permissions

     

  5. For each row under the Module column you can select the following options:

For the View, Edit and Delete columns:

  • Users can see all items
  • Users can see items related to contacts, companies, deals or projects they can see
  • Users can see items related to the same categories they are members of
  • Users can see items related to them (Note: You are either the owner or you are specified under User or Team tab)
  • Users can see just their own items
  • Users can’t see the module at all (Note: In the View column it means to hide module completely)

Module Permissions for View

 
For Create and similarly for Export columns:

  • Users can create items
  • Users can’t create anything

Module Permissions for Create

 
Learn more about module permissions here.