How to Hide Fields or Make them Mandatory

How to Start Using eWay-CRM » Administration / Customization » How to Hide Fields or Make them Mandatory

By default, all users can see and change values in all fields. You can change permissions and visibility of certain fields depending on users’ roles and modules.

Contents

  1. Changing Permissions
  2. Making Fields Mandatory/Optional

Changing Permissions

  1. Click Administration Settings on the eWay-CRM ribbon.

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  2. Click Column permissions under the Users and Permissions tab.

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  3. Click on System in the Groups column to hide a field from all users or select a specific group you want to hide this field from.

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  4. Double-click on a module in the Caption column.

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  5. The list of all fields available for this module will appear. Select the permission level from the drop-down menu.

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    “Users hold full control over this column”: users can change the values of this field.
    “Users hold full control over columns of their items”:  users can change values only for items they own. Values of other items are not visible for them.
    “Users see this column but they can’t edit values”: users can see the values in this field, but can’t change them.
    “Users don’t see this column”: Users are not enabled to see values in this column but they can work with this column.  For example, you will use this permission if your employees must work with some columns, but they shouldn’t see their real values.
    “Users don’t see this column nor can work with it“: users cannot see the values in this field and they cannot change them.

  6. Wait for 30 sec for automatic synchronization or synchronize changes manually. To do that, right-click on the eWay-CRM agent in the system tray and select Synchronize.

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Making Fields Mandatory/Optional

Follow the steps 1-3 described above and select the type of fields from the drop-down menu.

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“No”: users can leave this field empty. No color is used for this field.

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Mandatory”: users have to put value into this field. If the field is empty, the item cannot be saved. The field will be red in the item window.

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“Optional”: users can leave this field empty, but the system will ask them whether they want to leave it empty before saving. The field will be yellow in the item window.

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Wait for 30 sec for automatic synchronization or synchronize changes manually. To do that, right-click on the eWay-CRM agent in the system tray and select Synchronize.

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