DID YOU KNOW…
…That in eWay-CRM you can categorize e-mails? In your company make a set of shared categories and add them to e-mails. Then in eWay-CRM you can sort e-mails according to the type (offer, order, claim, etc.), according to products or services, or through the category you can add a user who is in charge of the e-mail. There are plenty of ways how to use it. How do you do it?
Set the e-mail categorization as follows:
- Select an e-mail (or more e-mails) in Microsoft Outlook you want to categorize.
- In the ribbon, click the Categorize icon.
- Select the category you want to add to this e-mail.
- E-mail is saved with this category into eWay-CRM.
For more advanced tips, go to our Knowledge Base.
Be effective! With eWay-CRM.