Show posts of tag Helpdesk

Customers hate them and sales reps often do not want them. Even in the days of the Wolf of Wall...... More

DIDI YOU KNOW... ...How to make a beautiful eWay-CRM executive dashboard in Power BI? Do you use or would like...... More

The current trend of automation in business management also applies to business analysis. Business Intelligence in the form of Microsoft...... More

DID YOU KNOW... ...That you can use eWay-CRM for your correspondence more effectively? You can send e-mails to your contacts...... More

Abernathy MacGregor is a strategic communications firm specialized in advising CEOs, board directors, and senior executives on effective stakeholder communications,...... More

DID YOU KNOW... ...That in eWay-CRM you can easily reset your password? You may have forgotten your password or you...... More

The over 100-year-old Sales Funnel model is an unsurpassed concept of analyzing the purchasing process. During that time, of course,...... More

DID YOU KNOW... That in eWay-CRM you can open documents and e-mails in different ways? Just do the following. Right...... More

Innovations in business increase competitiveness and reduce costs. Connecting enterprise systems is an ideal way to automate many processes. But...... More

DID YOU KNOW... ...That in eWay-CRM you can easily copy and send a link of an item for example to...... More

Do you want to book an online consultation with our consultants or customer support? Use our new reservation system and...... More

DID YOU KNOW... ...That in eWay-CRM you can the context menu of an item in the list? You can open,...... More

Microsoft Excel celebrated its 35th birthday last year. During its existence, it has reached such a dominant position that it...... More

Our CEO Jan Lalinsky was interviewed about new version of eWay-CRM 6.1, latest trends in CRM as well as the...... More

DIDI YOU KNOW... ...That in eWay-CRM you have the most important functions immediately available? For example, if you want to...... More

Every company has always been recording the time sheets of employees. But a lot has changed since the days of...... More

DID YOU KNOW... ...That in eWay-CRM lists you can search items even more effectively? However, sometimes the searched word can...... More

This year came with great challenges for us all. Some were extremely successful, others fought for survival. Some did not...... More

DID YOU KNOW... ...That you can easily customize the Outlook ribbon to create more space for eWay-CRM? You may lack...... More

Have you ever wondered how many different systems you need to look at to evaluate your business activities? Thanks to...... More

Were you surprised by the sharp increase in demand for your products? Are you burdened by high call center costs?...... More

DID YOU KNOW... ...How to send installation instructions to a new user of eWay-CRM? Click on Administration Center. Go to...... More

Freelancers can be specialists in many fields. Copywriter, graphic designer, translator, accountant, programmer, consultant, and so on. Each specialization is...... More

DIDI YOU KNOW... ...That in eWay-CRM you can easily make a relation field to any module? Just do the following:...... More

When someone leaves a company after 10 years, they usually have a good reason for it. Just like our project...... More

DID YOU KNOW... ...That in eWay-CRM you can quickly convert an e-mail to a task? You can do it in...... More

DID YOU KNOW... ...That in eWay-CRM you can quickly and easily rename or delete any category? It's just a couple...... More

Many people believe that every good deed always comes back. But belief is not enough in business. That's why companies,...... More

Time is money. And yet we often throw money away when we waste time at work. We do not have...... More

DID YOU KNOW... ...That in eWay-CRM you can see a document preview in grids? You may not want to see...... More

Our director, Jan Lalinsky, has had two significant events in the last six months. The birth of a daughter and...... More

Many companies do not pay attention to the organization of customer relationships. They make mistakes that usually result in lost...... More

In the spring, we introduced the sixth generation of eWay-CRM and now it is time to take it one step...... More

With eWay-CRM 6.1, we change the way how you can purchase the Professional Emails. In order to provide you scalable...... More

The home office, which has always been a beloved employee benefit, has recently spread among developers to the extent that...... More

DID YOU KNOW... ...That in eWay-CRM you can easily highlight cells? It's easy. Just do the following: Right-click on the...... More

DID YOU KNOW... ...that in eWay-CRM you can easily change an item owner? Often you need to delegate for example...... More

Do you want to start with digital marketing and would you like an introduction to the topic? Download our free...... More

We are launching Episode 12 and 13 of our tutorial videos showing you the way eWay-CRM works. We have already...... More

Satisfied customers are the key to achieving the company's goals. To fully start the business, it is good for the...... More

DID YOU KNOW... ...That in eWay-CRM you can check the results of your e-mail marketing campaigns? You just have a...... More

Analytic tools are important for the evaluation of the results of e-mail marketing campaigns. However, the necessary statistics can be...... More

DID YOU KNOW ... ...That in eWay-CRM you can easily hide a field in the dialog? If you want a...... More

The cat is out of the bag courtesy of COVID-19. Not only is it possible to run a business with...... More

Some companies focus on how to increase the number of visitors on their website but then do not pay enough...... More

DID YOU KNOW... ...that in Outlook you can easily recognize e-mails saved to eWay-CRM? In Inbox, you see those that...... More

Many businesses and digital marketers have highlighted the problem of fake social media accounts in the past, and some have...... More

What will a company that uses e-mail marketing but its results do not meet their expectations do? Usually, they will...... More

DID YOU KNOW... ...That your e-mails sent from a converted deal are automatically related to the project? If you send...... More

Selling your home is something that can be rather easy and lucrative or a long, drawn-out process, depending on how...... More

DIDI YOU KNOW... ...That in eWay-CRM you can keep a link to the original item when changing a value in...... More

A new colleague in the company is always a promise of better results. Also, thanks to this new help, others...... More

DID YOU KNOW... ...That you can easily use context menu in eWay-CRM? In eWay-CRM you can quickly send an e-mail,...... More

Every year comes up with new marketing trends. And the marketing video industry is no exception. On the contrary, it...... More

With eWay-CRM, you can manage your sales and deals as efficiently as possible. All your business opportunities are in a...... More

DID YOU KNOW... ...That in eWay-CRM you can define which task types will be in Next Step? The column Next...... More

In eWay-CRM we have people with all sorts of talents. Not just IT. However, you can hardly find an IT...... More

DID YOU KNOW... ...That in eWay-CRM you can choose which modules will mark items as private? Through the Private checkbox,...... More

Sales forecasting is important for financial planning of companies. If, as a company, you want to grow and hire new...... More

DID YOU KNOW... ...That in eWay-CRM yu can easily open the already sent bulk e-mails and their statistics? If in...... More

Have you ever come across the job position of a happiness manager? Large companies around the world are often hiring...... More

eWay-CRM helps other companies maintain order in customer relations. "A pencil and paper can easily serve you," says Jan Lalinsky,...... More

DID YOU KNOW... ...That you can import items from Excel using the ID Number of the company instead of the...... More

The most important awards that a software maker can get are always those from the users who use it on...... More

Our sales rep Greg, who is originally from Canada, takes care of our English-speaking clients from all over the world....... More

DID YOU KNOW... ...That in eWay-CRM you can set format for the whole name (John Smith vs. Smith, John)? Use...... More

The frustration of searching for a seemingly lost e-mail from a client is certainly well known to every sales rep....... More

Do you use bulk e-mail distribution in your company for promotion? And would you like to know which links users...... More

DID YOU KNOW... ...That in eWay-CRM you can delegate agenda to a new colleague? Did you promote a colleague, and...... More

E-mail marketing has long been one of the most effective tools for online promotion. After all, we all send and...... More

DID YOU KNOW... ...That in eWay-CRM you can review the date of a reminder in your tasks? The column Reminder...... More

The development of mobile technologies is advancing every year as well as the number of users who do everything on...... More

DID YOU KNOW... ...That in eWay-CRM you can easily open a new task window using a keyboard shortcut? Just try...... More

Do you like eWay-Podcasts or eWay-CRM tutorial videos? Then you may have noticed that the voice that speaks to you...... More

DID YOU KNOW... ...That in eWay-CRM you can use a new button to delete a value from a drop-down menu...... More

Making of website is no longer just for developers. Thanks to CMS systems, small and medium-sized businesses tend to manage,...... More

DID YOU KNOW... ...That in eWay-CRM you can easily export data into Excel file by one click? We have already...... More

There are dozens of CRM systems on the market and it is not at all easy to choose one that...... More

Many CRM systems come as a boxed solution that companies install and use as the authors made them. And with...... More

DID YOU KNOW... ...That in eWay-CRM you can easily drag and drop documents or e-mails into the item dialog? Do...... More

DID YOU KNOW... ...That in eWay-CRM you can create a category right from the item context menu? Use the Categorize...... More

As they say, no scholar has fallen from heaven. And so we have prepared an eWay-Book for new eWay-CRM users,...... More

PPC advertising is one of the fastest ways to achieve the desired results in online marketing. However, learning to use...... More

DIDI YOU KNOW... ...That in eWay-CRM you can categorize items right in their detail? Just do the following: Open any...... More

One of our priorities is making it easier for customers to integrate accounting systems, websites, and other applications with eWay-CRM....... More

DID YOU KNOW... ...That you can be more effective with upgraded filters in eWay-CRM? They can save you a couple...... More

With eWay-CRM you will look at your customers from a different perspective. All your clients are in a uniform and...... More

We are launching Episode 11 of our tutorial videos showing you the way eWay-CRM works. We have already gone through...... More

DID YOU KNOW... ...That in eWay-CRM you can easily send a document as a PDF? Just click on the new...... More

Access the new HUB to quickly review all activities your team has been working on. Filter and sort your data...... More

DID YOU KNOW... ...That in eWay-CRM you can easily open a company detail directly from the Contact List? All relation...... More

Did you get into a situation where you were made to work from home? Whether the reason is the coronavirus...... More

With SEO optimizing your website, you can be more visible and more frequented on Google, and, above all, more profitable....... More

We have launched new Episode of our tutorial videos showing you the way eWay-CRM works. After Episodes 8 & 9...... More

DIDI YOU KNOW ...That in eWay-CRM you can open the module list in a new window? You can even turn...... More

We have launched two new Episodes of our tutorial videos showing you the way eWay-CRM works. After Episode 7 dedicated...... More

DID YOU KNOW… …That you can access your eWay-CRM from any browser? The only thing you need is the Internet...... More

CRM system as a plugin, or part of Outlook environment, is very effective. Businesses interested in this solution often find...... More

COVID-19 got most of us out of the saddle. We cannot fight it directly but we fight the consequences. most...... More

Influencers are like fish in the water on social media. Unfortunately, it is not always possible to say the same...... More

DID YOU KNOW... ...That eWay-CRM comes with a set of predefined User views? This way, you can easily see data...... More

New eWay-CRM 6.0 version is full of innovations that are based on users‘ feedback. You can enjoy several improvements of...... More

Marketing on social networks is constantly evolving. Since the launch of Facebook, a long-term trend has been the loss of...... More

Current anti-coronavirus measures are affecting companies around the world. However, the marketing departments of companies worried about the worst should...... More

DID YOU KNOW… …That in eWay-CRM you can check with which clients you have not communicated for some time? Just...... More

Hi, this is Katie, the Project Manager. Last time, we talked about the benefits employers offer to their employees. What...... More

DID YOU KNOW… …That you can quickly open a project from a won deal? You wanted to open a project...... More

If you want to become a graphic designer, you should have a creative and graphic way of thinking. And the...... More

DID YOU KNOW, … That the Tasks module in eWay-CRM can help you organize your work if part of your...... More

We are launching Episode 7 of our tutorial videos showing you the way eWay-CRM works. We have already gone through...... More

DID YOU KNOW …That you can display the system icon on the right at the bottom? Like that you can...... More

We are launching Episode 6 of our tutorial videos showing you the way eWay-CRM works. We have already gone through...... More

Trends show that web applications are currently on the rise, not only when it comes to CRM. However, in a...... More

Some small and medium-sized businesses underestimate security because they believe they are not an interesting target for cyber attacks and...... More

DID YOU KNOW THAT… …Through WordPress you can get requests directly to eWay-CRM? Create a simple form on your web...... More

“For over 10 years, we have been helping companies in managing their sales, projects and customers“, says the management of...... More

We believe that security and data protection are extremely important for CRM users. eWay-CRM shares the same values ​​over the...... More

No company in the world wants to buy a CRM system that no one will use after its installation. A...... More

DID YOU KNOW… …That in eWay-CRM you can easily bulk edit items? For example, you can bulk edit or create...... More

In the first eWay-Testimonial we are presenting the story of David Bell, a criminal defense attorney, who implemented a CRM...... More

Selling and protecting your personal data is a hot topic. It often arouses strong emotions and causes turmoil, although we...... More

DID YOU KNOW… …THAT in eWay-CRM you can keep documents and e-mails offline? Like this, you can use them without...... More

Never underestimate the importance of your CRM selection team.  Referring to them as your ‘dream’ team is more than accurate...... More

False or distorted messages change the world every day. Mostly, these messages affect the sphere of politics and public opinion,...... More

Unlike large companies, small and medium-sized businesses do not have a generous budget or big team whose members focus on...... More

DID YOU KNOW… …That in eWay-CRM you can set a reminder to the e-mail you have just sent? If you...... More

Who else should be at the forefront of the company than a true warrior. CEO of eWay-CRM devotes his free...... More

DID YOU KNOW… …That in eWay-CRM you can categorize e-mails? In your company make a set of shared categories and...... More

Hi, this is Katie, the Project Manager. We have talked a lot about my job and also about Janice’s. But...... More

eWay-CRM is dynamically growing. So its marketing team is also growing. For nearly three months, our new colleague Ondrej Svoboda...... More

DID YOU KNOW… …That you can see the status of tasks you delegated in eWay-CRM? If you have a meeting...... More

We have launched three new Episodes of our tutorial videos showing you the way eWay-CRM works.  After Episode 1 dedicated...... More

At the end of 2019, Jiri Tvorik was appointed a new Sales Director of eWay System. Jiri is a sales...... More

On January 14, 2020, Microsoft released the latest official security update for Windows 7. At the same time, Microsoft officially...... More

DID YOU KNOW… … That in eWay-CRM you can find out how many hours you worked for your clients the...... More

For over thirty years successful sales reps around the world have been using Neil Rackham's sales method defined in his...... More

Demands on CRM systems are constantly increasing. The days when everyone worked at their desk on a computer or laptop...... More

Account-based marketing (ABM) is a business marketing strategy that focuses on various objectives across the entire market. This strategy works...... More

There is no doubt that QuickBooks Online is an effective accounting solution for small businesses. However, some companies might encounter...... More

The beginning of the new year is usually a time to review of the previous one. Year 2019 in eWay-CRM...... More

Our new office manager Patricie brings a positive atmosphere to our company environment from her day one. She is truly...... More

Hi, this is Katie, the Project Manager.  Christmas time and the end of the year are coming!  Have you had some time to reflect on what you have accomplished in 2019?    Getting ready for Christmas  As usual, work got crazy busy the last couple of...... More

The See Think Do Care business framework is an effective tool for creating an online marketing strategy. With STDC, you...... More

Hi, this is Katie, the Project Manager. Today I would like to share a great work tip with you. Let’s...... More

Contact management shouldn't be complicated. But it is necessary to keep business contacts up-to-date, accessible and organized. If not, it...... More

Many of our clients manage their accounting in QuickBooks Online and they have been missing a bridge between their CRM...... More

Cloud solutions are trendy in the last few years and accounting is no exception. One of the most popular applications,...... More

In their free time, our employees are engaged in exciting activities. Our team includes a dancer, an actress, a guitarist,...... More

Finding answers to the following three questions: "why, how and what?" is crucial for B2B marketers and sales representatives, especially...... More

Drucker's theories about management are the key stone many of American corporations. Among other things, Drucker defined corporate social responsibility,...... More

We are launching Episode 2 of our tutorial videos showing you the way eWay-CRM works.    After Episode 1 dedicated...... More

Hi! This is Katie, the Project Manager.  Last time I met Janice, she told me about a problem she had at work.  What did we...... More

DID YOU KNOW… … That in eWay-CRM you can link a document or journal with more than one project? Just...... More

In the previous article, we focused on generating ideas using the method of brainwriting.  In this article, we describe how...... More

We are trying to show you the way eWay-CRM works. We have made a series of tutorial videos that will guide...... More

DID YOU KNOW… … That eWay-CRM supports using some keyboard shortcuts? There are global keyboard shortcuts that work anywhere in...... More

A case study can be an excellent way to present the services or products you offer to your clients.  ...... More

APRO software has interviewed eWay CEO Jan Lalinsky on the start-up of eWay System, launch and implementation of their product...... More

The founders and co-owners of the company eWay-CRM, CEO Jan Lalinsky and CTO Roman Stefko attended an international partner conference...... More

Do you wonder if your customers receive your e-mail newsletter? Learn how to send your e-mails efficiently.   If you decide...... More

DID YOU KNOW… … That you can sort data by multiple columns in eWay-CRM at the same time? Just sort...... More

Do you rack your head over a sophisticated e-mail communication with perfect design, but it eventually ends up in spam...... More

We are always trying to react to a third-party progress as quickly as possible. And our new update of eWay-CRM...... More

The abbreviation SMART is a mnemonic tool summarizing the basic principles suitable for setting goals in project management, company operation...... More

We are pleased to inform you that an interview with Jan Lalinsky, eWay-CRM CEO, has been published in "Best in Class...... More

We have described the rules of successful brainstorming and the principles of its evaluation in detail on eWay-Blog. However, brainstorming...... More

Software companies offer quite a lot of secure communication tools, both paid and free. Czech company Talkey comes up with...... More

Hi, this is Katie, the project manager. After a rather long time, I met my friend Janice! What's new with...... More

Professional E-mails are, without any doubt, one of the most popular features of the eWay-CRM Marketing module as they are...... More

We have already announced that eWay-CRM is opening up to third-party developers who want to create their own functions.  ...... More

Companies use e-mails for internal and external communication since the nineties, and while IT experts continually develop new forms of...... More

DID YOU KNOW… …that in eWay-CRM mobile application you can get navigation directly to the contact? You have to enter...... More

One of our most experienced consultants, project manager David Pejsek, has set a high standard for us with his sports...... More

Roman Stefko, CTO of eWay-CRM, on the importance of open-source in particular for eWay-CRM,  sharing of developers' time and know-how...... More

Thanks to the interconnection with open source projects, Microsoft tries to keep on its platform not only users but also...... More

One of the top problems plaguing businesses is the disconnect between sales and marketing teams. While companies stress that communication...... More

Correctly, quickly and flexibly organized processes are the key to success in all spheres of human activities. And when it...... More

eWay-CRM will use its own URL shortener on eway.cr. Roman Stefko, our CTO, describes how we decided to make our...... More

In the previous article, we determined Ten Brainstorming Rules for Success which should result in a heap of interesting, crazy,...... More

Last week we informed you about advantages of integration of eWay-CRM and WordPress, the most popular website builder, designated for...... More

The webpage Czech Podcasts presents an overview of the most attractive Czech podcasts. As it could not be otherwise, our...... More

One of our latest news is the launch of US eWay-Cloud, which is designated for migration of our US clients‘...... More

All eWay-CRM users whose web pages work with WordPress can use a synchronization bridge between the two systems. This synchronization...... More

Is your company going to introduce a new service, launch a new line of products, or invite its customers to...... More

Hi, this is Katie, the project manager. Do you have your head in the clouds? I say - Keep your...... More

Our clients have several questions regarding our new US cloud in Virginia. Those are the most frequent questions and replies....... More

CRM user training can be delivered in a variety of ways. Before you decide on which to choose, you need...... More

We bring you another tip coming from the integration of eWay-CRM and Microsoft Office. This time, we will have a...... More

The basic marketing definition teaches us to put the right product in the right place, at the right price, at...... More

Humans tend to think in stories. Podcasts bring stories in a familiar and credible form. There are many reasons why...... More

You have probably already heard about the Pareto Principle. It states that 80 % of consequences come from 20 %...... More

Microsoft Office is currently used by approximately 1.2 billion people and its popularity is still growing! This practical and multi-functional...... More

Our CTO Roman talks about advantages of eWay-Cloud and security of servers and cloud services.   When implementing CRM system...... More

One of our most experienced consultants David Pejsek speaks to IT Systems magazine about properties of modern CRM systems and...... More

As announced earlier, our clients’ feedback led us to the decision of offering a US-based cloud. From now on, our...... More

We have already informed you about linkage of some Office 365 applications with eway-CRM. And what does Slovak eWay-CRM distributor...... More

It took Microsoft 7 years to surpass Apple and become No. 1 in Global Top 100 rating by PwC.  ...... More

Marketing manager Katerina Rosova sums up the content marketing activities which have helped eWay-CRM become a global player. How does marketing...... More

Apart from being embedded into Outlook, eWay-CRM also works smoothly with Microsoft Excel. Learn how to import companies from Excel to...... More

Office 365 is the most frequently used office software whose simple cloud setting benefits are also utilized by eWay-CRM. eWay-CRM...... More

eWay-CRM has a seamless integration with Microsoft Office. Not only is it embedded into Outlook, it also works very smoothly...... More

Customer relationship management (CRM) is essential for every small business, especially those in the real estate sector.   It is...... More

Earlier this summer, we introduced our new Helpdesk. Both the design and interface have changed, the application is more clear...... More

One of the main benefits of eWay-CRM is its perfect implementation with the popular mail client Outlook by Microsoft.   ...... More

Hi, this is Katie, the Project Manager. Last time, I had to fire a member of my team. How has...... More

Every successful company sooner or later realizes how important it is to know the answer to some key questions. Who...... More

No one enjoys having to rummage in a chaotic database and lose thus the precious time. You can implement a...... More

DID YOU KNOW... ...that with eWay-CRM, you can easily unsubscribe contacts from bulk e-mails? Open the Contacts module. Choose the...... More

Developer Jiri Patera has just finished the biggest update of his career. It simplified the user interface of eWay-CRM Helpdesk....... More

Users of eWay-CRM can enjoy updated Helpdesk version since July. It provides more comfortable reporting of occasional incidents in a...... More

Thanks to integration with various programs, which turn your computer into a full- blown telephone central, you can use eWay-CRM...... More

Abernathy MacGregor is a corporate communications firm that provides specialized strategic consulting to major companies. They use our software, eWay-CRM, for...... More

DID YOU KNOW... ...that thanks to our integration with Gravatar, we are able to link e-mail addresses with correct profile...... More

Main reason for the current update of eWay-CRM Helpdesk was the desire to reach a maximum possible level of simplification....... More

A standard part of eWay-CRM is Marketing module, which offers effective management tools for sending and analyzing your bulk e-mailing...... More

In January Microsoft will stop the support of Windows 7 operating system and from October 2020, no other updates will...... More

Last year, we gave you a step-by-step guide on how to keep calm on a vacation. Most bosses have trouble...... More

Microsoft company runs a special survey to find the best way how to place a special Office key. Its purpose...... More

We are bringing you two new summer features in our mobile app. The holiday season has come and we believe...... More

For every company, staying in regular contact with its clients is crucial. All sales reps know that getting a new...... More

Current research conducted by SoftwarePath.com provides a comprehensive overview of the average cost per user, project timeframes, and hosting methods....... More

We interviewed the marketing and sales director of the company BOKI Industries a.s., Mr. Tutsch. Boki Heating offers floor, above-floor...... More

Hi, this is Katie, the Project Manager. I guess many of you have been in a situation when you had...... More

Contact management is a must-have for customer success. It tells you who you’ve spoken to, when you spoke to them,...... More

Elite Solutions is a creative communication agency, working primary with content marketing. It prepares complete marketing campaigns from brand strategy...... More

We take feedback seriously here at eWay-CRM because one of our main concerns is our clients’ happiness. What’s more important...... More

Do you use Microsoft Outlook in your company? Are you interested in gaining maximum effect out of what you do?...... More

A surprisingly high number of companies are not satisfied with the results related to the implementation of a new CRM...... More

How to persuade your customers that your brand is ideal for them? Try to offer them a story which they...... More

DID YOU KNOW... ...that by right-clicking the name of any column and choosing "Show Find Panel," you can search for...... More

Customer Relationship Management or CRM is a type of software approach which allows companies to manage their interaction with both...... More

Our clients requested the creation of own forms for different types of items. This will allow users to specify various...... More

Like many others, the company MBK Consulting arrived at the conclusion that administration, information tracing, phone calls between colleagues and...... More

DID YOU KNOW... ...that when buying professional e-mail credits, you can now choose your currency? Select USD, EUR or CZK....... More

The current version of eWay-CRM 5.4 brings not only new features and improvements, but also significantly faster response of the...... More

Do you need to promote your start-up and your budget is more than limited? Are you responsible for marketing of...... More

eWay-CRM Mobile is coming with another update. Let’s have a look and remind ourselves of the last one, too!  ...... More

In the first months of this year, Microsoft is launching new graphic icons for the Office 365 program pack. Their...... More

Do you need to send a document from eWay-CRM to a client who does not use our software? eWay-CRM 5.4...... More

Sales manager Jiri explains the key benefit of  eWay-CRM 5.4, which opens the possibility of creating custom forms for each...... More

Hi, this is Katie, the Project Manager. Part of being a good manager is giving proper feedback. Sometimes it’s not...... More

This update brings many new functions and features including custom forms, faster loading of dialogue windows, and an option of...... More

Journals are one of the eWay-CRM modules and they are used as a notepad for making notes after phone calls...... More

Many teams worldwide were used to BCM (Business Contact Manager), a CRM solution for Microsoft Outlook which is no longer...... More

Our mobile app is used daily by sales reps worldwide. It works on mobile phones and tablets with both iOS...... More

Proposals are a great way to get your foot in the door, especially with the perfect client that has up...... More

Hi, this is Katie, the Project Manager. I decided to balance my personal and career life a bit better. What...... More

Progress is progress! That’s why we are improving our mobile app, which is becoming more and more popular. What can...... More

A whole team of developers is constantly working on eWay-CRM. How is a system like this made? Roman Stefko, our...... More

In previous publications, we spoke about the things we should think through before assigning a creation of an advertisement to...... More

In this article, we interview our developer Jiri. His job is to prepare tailored customizations for customers with special needs....... More

This is a continuation of the previous article, How to Create Functioning Advertisement for Your Company. Last time we talked about...... More

Hi, this is Katie, the Project Manager. I decided to become a better manager this year, and I attended a...... More

Hello, this is Katie. I work as a Project Manager in Kansas City.    I had an amazing year, and I...... More

This article follows up our articles How to Eat an Elephant and Welcome to the Marketing Jungle. Our experience is...... More

DID YOU KNOW... ...that you can create subtasks? Divide your tasks into smaller parts. Your work will be more efficient....... More

We are happy to announce that eWay-CRM has made it to the Top 20 Most Affordable CRM systems once again!...... More

DID YOU KNOW... ...that you can categorize your tasks? Righ-click one or more and choose a category. Read more about...... More

Tuesday with CRM in Outlook! Make sure you don't forget your task. Set a reminder! You can also do this...... More

Hello, this is Katie. I work as a Project Manager in Kansas City. In my last entry, I was planning...... More

The new eWay-CRM 5.3 Our mission has always been to provide you with a tool that helps you improve your...... More

Miriam is a top Project Manager, who is in charge of implementation and customization of eWay-CRM for various companies and...... More

Hello, this is Katie. I work as a Project Manager in Kansas City. Last time, I had a very successful...... More

Hello, this is Katie. I work as a Project Manager in Kansas City. I was asked to give a presentation...... More

Our goal has always been to create the most effective and the best CRM in Outlook. Our clients have experienced our...... More

Business Contact Manager is no longer supported by Microsoft and does not run in newer versions of Windows and Office....... More

We are happy to announce that we are once again bringing some essential changes in the use of eWay-CRM. Our...... More

Advent is a very successful software company offering systems for recording attendance, access, catering, and more. Its sales, phases of...... More

One of our long-term clients is the company Moonlake. Moonlake specializes in e-shops, websites, and server solutions. Its CEO is...... More

We are talking to Roman, eWay-CRM's CTO, who is in charge of keeping our product fuctionning properly. In addition, he...... More

Hello, this is Katie. I work as a Project Manager in Kansas City. Recently, a lot of problems have occurred...... More

It's time for our regular eWay-CRM Tip! The purpose of these articles is to present features of eWay-CRM and show...... More

Executive Jet Support is a world-leading provider of commercial aircraft, engines, and airframe components to almost 200 operators in over...... More

Hello, this is Katie. I work as a Project Manager in Kansas City. This time I talk about giving presentations....... More

Our experience is that small and medium businesses usually don’t have their own Marketing Departments and their marketing is neither...... More

We're improving so you can be more effective! Again, we've improved eWay-CRM. Our objective is to better serve you and...... More

PPI Adhesive Products (C.E.) s.r.o. is a branch office of PPI Adhesive Products Ltd. for Central Europe, based in Slovakia....... More

Hello, this is Katie. I work as a Project Manager in Kansas City. Today, I tried to manage my colleagues,...... More

It's time for our regular eWay-CRM Tip! The purpose of these articles is to present features of eWay-CRM and show...... More

In our new article, we interview one of our loyal clients. David Bell is a criminal defense attorney from Kansas...... More

Did you know that inserting pictures into your e-mail advertisement, such a marginal detail, can be crucial for its measurability...... More

Hello, this is Katie. I work as a Project Manager in Kansas City. Feeling like a typical office person, I...... More

Whether you are starting your own business or you’ve found yourself in a situation looking to grow, we’ll try to...... More

It's time for our regular eWay-CRM Tip! The purpose of these articles is to present features of eWay-CRM and show...... More

Hello, this is Katie. I work as a Project Manager in Kansas City. Feeling like a typical office person, I...... More

This article is an interview with the eWay-CRM Tester, Martin Štefko. Martin explains his work approach and the way new...... More

Email marketing experts often tell us how important the newsletter subject is. The subject can help us motivate potential customers...... More

Hello, this is Katie. I work as a Project Manager in Kansas City. Feeling like a typical office person, I...... More

eWay-CRM has a systematic way of implementation. We have prepared two detailed diagrams, in which you can see what exactly...... More

Ondrej Vopelak manages the eWay-CRM helpdesk. We interviewed him and found out what his job is like.  Hi Ondrej, could...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

There are plenty of abbreviations in the world of email marketing that a common user almost never meets. However, for...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

Abernathy MacGregor is a corporate communications firm that provides its clients with strategic advice during times of corporate transition.  Abernathy...... More

It's time for our regular eWay-CRM Tip! The purpose of these articles is to present features of eWay-CRM and show...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

We keep optimizing our mobile app so that you can using it is as pleasant as possible for you. Read...... More

eWay-CRM: Our purpose and vision SMB Life   MY BEGINNINGS AND GOALS What did you want to achieve at the...... More

How to make your newsletters perform even better? Have a look at the new eWay-CRM Professional Emails upgrade! Link Checker:...... More

Computer viruses are not the most dangerous internet threats anymore. You have probably heard about phishing, a term usually associated...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

Brilon, a.s. is a modern, dynamic company that supplies new technologies in the field of technical equipment for buildings. The...... More

It's time for our regular eWay-CRM Tip! The purpose of these articles is to present features of eWay-CRM and show...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

Always happy and smiling, while remaining accurate and punctual. That’s Iva. Iva, the woman who loves to dance with numbers....... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

It's time for our regular eWay-CRM Tip! The purpose of these articles is to present features of eWay-CRM and show...... More

Going on vacation? We‘ve got good news for you! You don‘t need to say goodbye to eWay during your trip!...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

It's time for our regular eWay-CRM Tip! The purpose of these articles is to present features of eWay-CRM and show...... More

It's time for our regular eWay-CRM Tip! The purpose of these articles is to present features of eWay-CRM and show...... More

...and organised by eWay-CRM.   Hello Freek, nice that we can talk. I‘m glad I can interview you. Hello Otakar,...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical...... More

Who was the last person to make changes to this project? When was the last communication with the client? What...... More

Probably not all the time. And it wouldn't even be good for your business. However, it may often come in...... More

GitHub is home to over twenty milion developers sharing their knowledge from coding, projects and software. eWay-CRM has recently received...... More

The good guy and the bad guy? Not at all! Both of them are good guys and they are here...... More

It's time for our regular eWay-CRM Tip! The purpose of these articles is to present features of eWay-CRM and show...... More

Sarka, our HR Manager is the one who keeps eWay-CRM a happy place. What is her work like?   Hello...... More

I am using a client database. Can I still call and e-mail people? And from the other point of view...... More

Today article is about taking care. Taking care of who? The database of clients!   So that our clients are happy like...... More

If you haven't been hiding inside a cave for the last half a year, you probably know what's going on....... More

GDPR is a new regulation from the European Union. The aim of the regulation is to enforce the data protection...... More

What do you know about GDPR already? How should you work with marketing campaigns now?   GDPR – General Data Protection Regulation...... More

This article is an interview with Marek Chlup, a specialist who helped us with implementing GDPR. Read about the changes...... More

You can now easily change the number of users without any additional problems. A payment method change comes just as...... More

Meetings, clients, overheads - all of them in a complete anarchy. Does that ring a bell? Here’s the good news...... More

Speaking of his job, what Jan enjoys the most is its creative part, where he tries to come up with...... More

Do you want to deeply understand how last year's profit was derived? Take advantage of the Actual Gain tab now...... More

Even though you work hard and do the utmost for the success of your company, you will never manage to...... More

eWay-CRM proudly announces that Gartner’s Capterra has reviewed over 550 CRM solutions and included eWay-CRM into their list of The...... More

We are constantly working on better CRM software, that helps your company be the most efficient. Explore the possibilities of engaging features...... More

Financesonline.com is the worldwide known and fastest growing independent review platform for B2B, SaaS and financial solutions. FinancesOnline.com reviews aim...... More

You have relationships with customers and you need to manage these relationships. Since eWay-CRM integrates directly with Outlook, you now...... More

Do you know what entrepreneurs have in common across the globe? Issuing or accepting invoices. Our current business environment provides...... More

eWay-CRM is a comprehensive CRM system designed for Outlook users in the retail industry. You can use it to effectively...... More

Microsoft introduced a new CRM solution for small to medium sized businesses – Outlook Customer Manager (OCM). The product is...... More

Sales Pipeline is the overall value of all active opportunities at each stage.   What makes this metric so important...... More

Admittedly, it happened to all of us. You couldn’t find information from your last call with a client, and you...... More

The new version of eWay-CRM Mobile is finally released. In a recent interview, our mobile app specialist Stepan Havranek explained...... More

Thanks to our developer and mobile application specialist Stepan Havranek, eWay-CRM Mobile is currently available for Android and will soon...... More

Despite the fact that we use emails as instant online chat they still constitute individual messages that usually require basic...... More

Šárka is our Office Manager and takes care of HR agenda as well. Be it recruitment, administration or time sheet...... More

Many of our clients have migrated from Microsoft Dynamics and chose eWay-CRM as their CRM system embedded in Microsoft Outlook....... More

Customs are different in every country, companies have various policies and Microsoft Outlook might not show holidays in your calendar...... More

Did you know that eWay means Easy Way? Our latest release 4.4 brings handy features that make eWay-CRM easier to...... More

Spring brings many exciting things including the new eWay-CRM 5.0 which is now available for Apple users as well. You...... More

Are you going skiing this year? Or do you have other holiday in mind? You would not believe how many...... More

There are times when yesterday was already too late. Other times though, it may be useful to delay your message....... More

As a software company, we constantly need to look forward and the end of the year was a moment of...... More

Sometimes you need a quick reply in order to schedule an appointment, book a conference room or simply to proceed...... More

Small and medium businesses used to take advantage of Microsoft Business Contact Manager (BCM), which is a part of Microsoft...... More

Lately we have been receiving a lot of requests from Microsoft customers using Business Contact Manager (BCM), a customer relationship...... More

All responsible employees always take their job as seriously as possible, but sometimes a firm stance and an iron will...... More

Customers hate them and sales reps often do not want them. Even in the days of the Wolf of Wall...... More

DIDI YOU KNOW... ...How to make a beautiful eWay-CRM executive dashboard in Power BI? Do you use or would like...... More

The current trend of automation in business management also applies to business analysis. Business Intelligence in the form of Microsoft...... More

DID YOU KNOW... ...That you can use eWay-CRM for your correspondence more effectively? You can send e-mails to your contacts...... More

Abernathy MacGregor is a strategic communications firm specialized in advising CEOs, board directors, and senior executives on effective stakeholder communications,...... More

DID YOU KNOW... ...That in eWay-CRM you can easily reset your password? You may have forgotten your password or you...... More

The over 100-year-old Sales Funnel model is an unsurpassed concept of analyzing the purchasing process. During that time, of course,...... More

DID YOU KNOW... That in eWay-CRM you can open documents and e-mails in different ways? Just do the following. Right...... More

Innovations in business increase competitiveness and reduce costs. Connecting enterprise systems is an ideal way to automate many processes. But...... More

DID YOU KNOW... ...That in eWay-CRM you can easily copy and send a link of an item for example to...... More

Do you want to book an online consultation with our consultants or customer support? Use our new reservation system and...... More

DID YOU KNOW... ...That in eWay-CRM you can the context menu of an item in the list? You can open,...... More

Microsoft Excel celebrated its 35th birthday last year. During its existence, it has reached such a dominant position that it...... More

Our CEO Jan Lalinsky was interviewed about new version of eWay-CRM 6.1, latest trends in CRM as well as the...... More

DIDI YOU KNOW... ...That in eWay-CRM you have the most important functions immediately available? For example, if you want to...... More

Every company has always been recording the time sheets of employees. But a lot has changed since the days of...... More

DID YOU KNOW... ...That in eWay-CRM lists you can search items even more effectively? However, sometimes the searched word can...... More

This year came with great challenges for us all. Some were extremely successful, others fought for survival. Some did not...... More

DID YOU KNOW... ...That you can easily customize the Outlook ribbon to create more space for eWay-CRM? You may lack...... More

Have you ever wondered how many different systems you need to look at to evaluate your business activities? Thanks to...... More

Were you surprised by the sharp increase in demand for your products? Are you burdened by high call center costs?...... More

DID YOU KNOW... ...How to send installation instructions to a new user of eWay-CRM? Click on Administration Center. Go to...... More

Freelancers can be specialists in many fields. Copywriter, graphic designer, translator, accountant, programmer, consultant, and so on. Each specialization is...... More

DIDI YOU KNOW... ...That in eWay-CRM you can easily make a relation field to any module? Just do the following:...... More

When someone leaves a company after 10 years, they usually have a good reason for it. Just like our project...... More

DID YOU KNOW... ...That in eWay-CRM you can quickly convert an e-mail to a task? You can do it in...... More

DID YOU KNOW... ...That in eWay-CRM you can quickly and easily rename or delete any category? It's just a couple...... More

Many people believe that every good deed always comes back. But belief is not enough in business. That's why companies,...... More

Time is money. And yet we often throw money away when we waste time at work. We do not have...... More

DID YOU KNOW... ...That in eWay-CRM you can see a document preview in grids? You may not want to see...... More

Our director, Jan Lalinsky, has had two significant events in the last six months. The birth of a daughter and...... More

Many companies do not pay attention to the organization of customer relationships. They make mistakes that usually result in lost...... More

In the spring, we introduced the sixth generation of eWay-CRM and now it is time to take it one step...... More

With eWay-CRM 6.1, we change the way how you can purchase the Professional Emails. In order to provide you scalable...... More

The home office, which has always been a beloved employee benefit, has recently spread among developers to the extent that...... More

DID YOU KNOW... ...That in eWay-CRM you can easily highlight cells? It's easy. Just do the following: Right-click on the...... More

DID YOU KNOW... ...that in eWay-CRM you can easily change an item owner? Often you need to delegate for example...... More

Do you want to start with digital marketing and would you like an introduction to the topic? Download our free...... More

We are launching Episode 12 and 13 of our tutorial videos showing you the way eWay-CRM works. We have already...... More

Satisfied customers are the key to achieving the company's goals. To fully start the business, it is good for the...... More

DID YOU KNOW... ...That in eWay-CRM you can check the results of your e-mail marketing campaigns? You just have a...... More

Analytic tools are important for the evaluation of the results of e-mail marketing campaigns. However, the necessary statistics can be...... More

DID YOU KNOW ... ...That in eWay-CRM you can easily hide a field in the dialog? If you want a...... More

The cat is out of the bag courtesy of COVID-19. Not only is it possible to run a business with...... More

Some companies focus on how to increase the number of visitors on their website but then do not pay enough...... More

DID YOU KNOW... ...that in Outlook you can easily recognize e-mails saved to eWay-CRM? In Inbox, you see those that...... More

Many businesses and digital marketers have highlighted the problem of fake social media accounts in the past, and some have...... More

What will a company that uses e-mail marketing but its results do not meet their expectations do? Usually, they will...... More

DID YOU KNOW... ...That your e-mails sent from a converted deal are automatically related to the project? If you send...... More

Selling your home is something that can be rather easy and lucrative or a long, drawn-out process, depending on how...... More

DIDI YOU KNOW... ...That in eWay-CRM you can keep a link to the original item when changing a value in...... More

A new colleague in the company is always a promise of better results. Also, thanks to this new help, others...... More

DID YOU KNOW... ...That you can easily use context menu in eWay-CRM? In eWay-CRM you can quickly send an e-mail,...... More

Every year comes up with new marketing trends. And the marketing video industry is no exception. On the contrary, it...... More

With eWay-CRM, you can manage your sales and deals as efficiently as possible. All your business opportunities are in a...... More

DID YOU KNOW... ...That in eWay-CRM you can define which task types will be in Next Step? The column Next...... More

In eWay-CRM we have people with all sorts of talents. Not just IT. However, you can hardly find an IT...... More

DID YOU KNOW... ...That in eWay-CRM you can choose which modules will mark items as private? Through the Private checkbox,...... More

Sales forecasting is important for financial planning of companies. If, as a company, you want to grow and hire new...... More

DID YOU KNOW... ...That in eWay-CRM yu can easily open the already sent bulk e-mails and their statistics? If in...... More

Have you ever come across the job position of a happiness manager? Large companies around the world are often hiring...... More

eWay-CRM helps other companies maintain order in customer relations. "A pencil and paper can easily serve you," says Jan Lalinsky,...... More

DID YOU KNOW... ...That you can import items from Excel using the ID Number of the company instead of the...... More

The most important awards that a software maker can get are always those from the users who use it on...... More

Our sales rep Greg, who is originally from Canada, takes care of our English-speaking clients from all over the world....... More

DID YOU KNOW... ...That in eWay-CRM you can set format for the whole name (John Smith vs. Smith, John)? Use...... More

The frustration of searching for a seemingly lost e-mail from a client is certainly well known to every sales rep....... More

Do you use bulk e-mail distribution in your company for promotion? And would you like to know which links users...... More

DID YOU KNOW... ...That in eWay-CRM you can delegate agenda to a new colleague? Did you promote a colleague, and...... More

E-mail marketing has long been one of the most effective tools for online promotion. After all, we all send and...... More

DID YOU KNOW... ...That in eWay-CRM you can review the date of a reminder in your tasks? The column Reminder...... More

The development of mobile technologies is advancing every year as well as the number of users who do everything on...... More

DID YOU KNOW... ...That in eWay-CRM you can easily open a new task window using a keyboard shortcut? Just try...... More

Do you like eWay-Podcasts or eWay-CRM tutorial videos? Then you may have noticed that the voice that speaks to you...... More

DID YOU KNOW... ...That in eWay-CRM you can use a new button to delete a value from a drop-down menu...... More

Making of website is no longer just for developers. Thanks to CMS systems, small and medium-sized businesses tend to manage,...... More

DID YOU KNOW... ...That in eWay-CRM you can easily export data into Excel file by one click? We have already...... More

There are dozens of CRM systems on the market and it is not at all easy to choose one that...... More

Many CRM systems come as a boxed solution that companies install and use as the authors made them. And with...... More

DID YOU KNOW... ...That in eWay-CRM you can easily drag and drop documents or e-mails into the item dialog? Do...... More

DID YOU KNOW... ...That in eWay-CRM you can create a category right from the item context menu? Use the Categorize...... More

As they say, no scholar has fallen from heaven. And so we have prepared an eWay-Book for new eWay-CRM users,...... More

PPC advertising is one of the fastest ways to achieve the desired results in online marketing. However, learning to use...... More

DIDI YOU KNOW... ...That in eWay-CRM you can categorize items right in their detail? Just do the following: Open any...... More

One of our priorities is making it easier for customers to integrate accounting systems, websites, and other applications with eWay-CRM....... More

DID YOU KNOW... ...That you can be more effective with upgraded filters in eWay-CRM? They can save you a couple...... More

With eWay-CRM you will look at your customers from a different perspective. All your clients are in a uniform and...... More

We are launching Episode 11 of our tutorial videos showing you the way eWay-CRM works. We have already gone through...... More

DID YOU KNOW... ...That in eWay-CRM you can easily send a document as a PDF? Just click on the new...... More

Access the new HUB to quickly review all activities your team has been working on. Filter and sort your data...... More

DID YOU KNOW... ...That in eWay-CRM you can easily open a company detail directly from the Contact List? All relation...... More

Did you get into a situation where you were made to work from home? Whether the reason is the coronavirus...... More

With SEO optimizing your website, you can be more visible and more frequented on Google, and, above all, more profitable....... More

We have launched new Episode of our tutorial videos showing you the way eWay-CRM works. After Episodes 8 & 9...... More

DIDI YOU KNOW ...That in eWay-CRM you can open the module list in a new window? You can even turn...... More

We have launched two new Episodes of our tutorial videos showing you the way eWay-CRM works. After Episode 7 dedicated...... More

DID YOU KNOW… …That you can access your eWay-CRM from any browser? The only thing you need is the Internet...... More

CRM system as a plugin, or part of Outlook environment, is very effective. Businesses interested in this solution often find...... More

COVID-19 got most of us out of the saddle. We cannot fight it directly but we fight the consequences. most...... More

Influencers are like fish in the water on social media. Unfortunately, it is not always possible to say the same...... More

DID YOU KNOW... ...That eWay-CRM comes with a set of predefined User views? This way, you can easily see data...... More

New eWay-CRM 6.0 version is full of innovations that are based on users‘ feedback. You can enjoy several improvements of...... More

Marketing on social networks is constantly evolving. Since the launch of Facebook, a long-term trend has been the loss of...... More

Current anti-coronavirus measures are affecting companies around the world. However, the marketing departments of companies worried about the worst should...... More

DID YOU KNOW… …That in eWay-CRM you can check with which clients you have not communicated for some time? Just...... More

Hi, this is Katie, the Project Manager. Last time, we talked about the benefits employers offer to their employees. What...... More

DID YOU KNOW… …That you can quickly open a project from a won deal? You wanted to open a project...... More

If you want to become a graphic designer, you should have a creative and graphic way of thinking. And the...... More

DID YOU KNOW, … That the Tasks module in eWay-CRM can help you organize your work if part of your...... More

We are launching Episode 7 of our tutorial videos showing you the way eWay-CRM works. We have already gone through...... More

DID YOU KNOW …That you can display the system icon on the right at the bottom? Like that you can...... More

We are launching Episode 6 of our tutorial videos showing you the way eWay-CRM works. We have already gone through...... More

Trends show that web applications are currently on the rise, not only when it comes to CRM. However, in a...... More

Some small and medium-sized businesses underestimate security because they believe they are not an interesting target for cyber attacks and...... More

DID YOU KNOW THAT… …Through WordPress you can get requests directly to eWay-CRM? Create a simple form on your web...... More

“For over 10 years, we have been helping companies in managing their sales, projects and customers“, says the management of...... More

We believe that security and data protection are extremely important for CRM users. eWay-CRM shares the same values ​​over the...... More

No company in the world wants to buy a CRM system that no one will use after its installation. A...... More

DID YOU KNOW… …That in eWay-CRM you can easily bulk edit items? For example, you can bulk edit or create...... More

In the first eWay-Testimonial we are presenting the story of David Bell, a criminal defense attorney, who implemented a CRM...... More

Selling and protecting your personal data is a hot topic. It often arouses strong emotions and causes turmoil, although we...... More

DID YOU KNOW… …THAT in eWay-CRM you can keep documents and e-mails offline? Like this, you can use them without...... More

Never underestimate the importance of your CRM selection team.  Referring to them as your ‘dream’ team is more than accurate...... More

False or distorted messages change the world every day. Mostly, these messages affect the sphere of politics and public opinion,...... More

Unlike large companies, small and medium-sized businesses do not have a generous budget or big team whose members focus on...... More

DID YOU KNOW… …That in eWay-CRM you can set a reminder to the e-mail you have just sent? If you...... More

Who else should be at the forefront of the company than a true warrior. CEO of eWay-CRM devotes his free...... More

DID YOU KNOW… …That in eWay-CRM you can categorize e-mails? In your company make a set of shared categories and...... More

Hi, this is Katie, the Project Manager. We have talked a lot about my job and also about Janice’s. But...... More

eWay-CRM is dynamically growing. So its marketing team is also growing. For nearly three months, our new colleague Ondrej Svoboda...... More

DID YOU KNOW… …That you can see the status of tasks you delegated in eWay-CRM? If you have a meeting...... More

We have launched three new Episodes of our tutorial videos showing you the way eWay-CRM works.  After Episode 1 dedicated...... More

At the end of 2019, Jiri Tvorik was appointed a new Sales Director of eWay System. Jiri is a sales...... More

On January 14, 2020, Microsoft released the latest official security update for Windows 7. At the same time, Microsoft officially...... More

DID YOU KNOW… … That in eWay-CRM you can find out how many hours you worked for your clients the...... More

For over thirty years successful sales reps around the world have been using Neil Rackham's sales method defined in his...... More

Demands on CRM systems are constantly increasing. The days when everyone worked at their desk on a computer or laptop...... More

Account-based marketing (ABM) is a business marketing strategy that focuses on various objectives across the entire market. This strategy works...... More

There is no doubt that QuickBooks Online is an effective accounting solution for small businesses. However, some companies might encounter...... More

The beginning of the new year is usually a time to review of the previous one. Year 2019 in eWay-CRM...... More

Our new office manager Patricie brings a positive atmosphere to our company environment from her day one. She is truly...... More

Hi, this is Katie, the Project Manager.  Christmas time and the end of the year are coming!  Have you had some time to reflect on what you have accomplished in 2019?    Getting ready for Christmas  As usual, work got crazy busy the last couple of...... More

The See Think Do Care business framework is an effective tool for creating an online marketing strategy. With STDC, you...... More

Hi, this is Katie, the Project Manager. Today I would like to share a great work tip with you. Let’s...... More

Contact management shouldn't be complicated. But it is necessary to keep business contacts up-to-date, accessible and organized. If not, it...... More

Many of our clients manage their accounting in QuickBooks Online and they have been missing a bridge between their CRM...... More

Cloud solutions are trendy in the last few years and accounting is no exception. One of the most popular applications,...... More

In their free time, our employees are engaged in exciting activities. Our team includes a dancer, an actress, a guitarist,...... More

Finding answers to the following three questions: "why, how and what?" is crucial for B2B marketers and sales representatives, especially...... More

Drucker's theories about management are the key stone many of American corporations. Among other things, Drucker defined corporate social responsibility,...... More

We are launching Episode 2 of our tutorial videos showing you the way eWay-CRM works.    After Episode 1 dedicated...... More

Hi! This is Katie, the Project Manager.  Last time I met Janice, she told me about a problem she had at work.  What did we...... More

DID YOU KNOW… … That in eWay-CRM you can link a document or journal with more than one project? Just...... More

In the previous article, we focused on generating ideas using the method of brainwriting.  In this article, we describe how...... More

We are trying to show you the way eWay-CRM works. We have made a series of tutorial videos that will guide...... More

DID YOU KNOW… … That eWay-CRM supports using some keyboard shortcuts? There are global keyboard shortcuts that work anywhere in...... More

A case study can be an excellent way to present the services or products you offer to your clients.  ...... More

APRO software has interviewed eWay CEO Jan Lalinsky on the start-up of eWay System, launch and implementation of their product...... More

The founders and co-owners of the company eWay-CRM, CEO Jan Lalinsky and CTO Roman Stefko attended an international partner conference...... More

Do you wonder if your customers receive your e-mail newsletter? Learn how to send your e-mails efficiently.   If you decide...... More

DID YOU KNOW… … That you can sort data by multiple columns in eWay-CRM at the same time? Just sort...... More

Do you rack your head over a sophisticated e-mail communication with perfect design, but it eventually ends up in spam...... More

We are always trying to react to a third-party progress as quickly as possible. And our new update of eWay-CRM...... More

The abbreviation SMART is a mnemonic tool summarizing the basic principles suitable for setting goals in project management, company operation...... More

We are pleased to inform you that an interview with Jan Lalinsky, eWay-CRM CEO, has been published in "Best in Class...... More

We have described the rules of successful brainstorming and the principles of its evaluation in detail on eWay-Blog. However, brainstorming...... More

Software companies offer quite a lot of secure communication tools, both paid and free. Czech company Talkey comes up with...... More

Hi, this is Katie, the project manager. After a rather long time, I met my friend Janice! What's new with...... More

Professional E-mails are, without any doubt, one of the most popular features of the eWay-CRM Marketing module as they are...... More

We have already announced that eWay-CRM is opening up to third-party developers who want to create their own functions.  ...... More

Companies use e-mails for internal and external communication since the nineties, and while IT experts continually develop new forms of...... More

DID YOU KNOW… …that in eWay-CRM mobile application you can get navigation directly to the contact? You have to enter...... More

One of our most experienced consultants, project manager David Pejsek, has set a high standard for us with his sports...... More

Roman Stefko, CTO of eWay-CRM, on the importance of open-source in particular for eWay-CRM,  sharing of developers' time and know-how...... More

Thanks to the interconnection with open source projects, Microsoft tries to keep on its platform not only users but also...... More

One of the top problems plaguing businesses is the disconnect between sales and marketing teams. While companies stress that communication...... More

Correctly, quickly and flexibly organized processes are the key to success in all spheres of human activities. And when it...... More

eWay-CRM will use its own URL shortener on eway.cr. Roman Stefko, our CTO, describes how we decided to make our...... More

In the previous article, we determined Ten Brainstorming Rules for Success which should result in a heap of interesting, crazy,...... More

Last week we informed you about advantages of integration of eWay-CRM and WordPress, the most popular website builder, designated for...... More

The webpage Czech Podcasts presents an overview of the most attractive Czech podcasts. As it could not be otherwise, our...... More

One of our latest news is the launch of US eWay-Cloud, which is designated for migration of our US clients‘...... More

All eWay-CRM users whose web pages work with WordPress can use a synchronization bridge between the two systems. This synchronization...... More

Is your company going to introduce a new service, launch a new line of products, or invite its customers to...... More

Hi, this is Katie, the project manager. Do you have your head in the clouds? I say - Keep your...... More

Our clients have several questions regarding our new US cloud in Virginia. Those are the most frequent questions and replies....... More

CRM user training can be delivered in a variety of ways. Before you decide on which to choose, you need...... More

We bring you another tip coming from the integration of eWay-CRM and Microsoft Office. This time, we will have a...... More

The basic marketing definition teaches us to put the right product in the right place, at the right price, at...... More

Humans tend to think in stories. Podcasts bring stories in a familiar and credible form. There are many reasons why...... More

You have probably already heard about the Pareto Principle. It states that 80 % of consequences come from 20 %...... More

Microsoft Office is currently used by approximately 1.2 billion people and its popularity is still growing! This practical and multi-functional...... More

Our CTO Roman talks about advantages of eWay-Cloud and security of servers and cloud services.   When implementing CRM system...... More

One of our most experienced consultants David Pejsek speaks to IT Systems magazine about properties of modern CRM systems and...... More

As announced earlier, our clients’ feedback led us to the decision of offering a US-based cloud. From now on, our...... More

We have already informed you about linkage of some Office 365 applications with eway-CRM. And what does Slovak eWay-CRM distributor...... More

It took Microsoft 7 years to surpass Apple and become No. 1 in Global Top 100 rating by PwC.  ...... More

Marketing manager Katerina Rosova sums up the content marketing activities which have helped eWay-CRM become a global player. How does marketing...... More

Apart from being embedded into Outlook, eWay-CRM also works smoothly with Microsoft Excel. Learn how to import companies from Excel to...... More

Office 365 is the most frequently used office software whose simple cloud setting benefits are also utilized by eWay-CRM. eWay-CRM...... More

eWay-CRM has a seamless integration with Microsoft Office. Not only is it embedded into Outlook, it also works very smoothly...... More

Customer relationship management (CRM) is essential for every small business, especially those in the real estate sector.   It is...... More

Earlier this summer, we introduced our new Helpdesk. Both the design and interface have changed, the application is more clear...... More

One of the main benefits of eWay-CRM is its perfect implementation with the popular mail client Outlook by Microsoft.   ...... More

Hi, this is Katie, the Project Manager. Last time, I had to fire a member of my team. How has...... More

Every successful company sooner or later realizes how important it is to know the answer to some key questions. Who...... More

No one enjoys having to rummage in a chaotic database and lose thus the precious time. You can implement a...... More

DID YOU KNOW... ...that with eWay-CRM, you can easily unsubscribe contacts from bulk e-mails? Open the Contacts module. Choose the...... More

Developer Jiri Patera has just finished the biggest update of his career. It simplified the user interface of eWay-CRM Helpdesk....... More

Users of eWay-CRM can enjoy updated Helpdesk version since July. It provides more comfortable reporting of occasional incidents in a...... More

Thanks to integration with various programs, which turn your computer into a full- blown telephone central, you can use eWay-CRM...... More

Abernathy MacGregor is a corporate communications firm that provides specialized strategic consulting to major companies. They use our software, eWay-CRM, for...... More

DID YOU KNOW... ...that thanks to our integration with Gravatar, we are able to link e-mail addresses with correct profile...... More

Main reason for the current update of eWay-CRM Helpdesk was the desire to reach a maximum possible level of simplification....... More

A standard part of eWay-CRM is Marketing module, which offers effective management tools for sending and analyzing your bulk e-mailing...... More

In January Microsoft will stop the support of Windows 7 operating system and from October 2020, no other updates will...... More

Last year, we gave you a step-by-step guide on how to keep calm on a vacation. Most bosses have trouble...... More

Microsoft company runs a special survey to find the best way how to place a special Office key. Its purpose...... More

We are bringing you two new summer features in our mobile app. The holiday season has come and we believe...... More

For every company, staying in regular contact with its clients is crucial. All sales reps know that getting a new...... More

Current research conducted by SoftwarePath.com provides a comprehensive overview of the average cost per user, project timeframes, and hosting methods....... More

We interviewed the marketing and sales director of the company BOKI Industries a.s., Mr. Tutsch. Boki Heating offers floor, above-floor...... More

Hi, this is Katie, the Project Manager. I guess many of you have been in a situation when you had...... More

Contact management is a must-have for customer success. It tells you who you’ve spoken to, when you spoke to them,...... More

Elite Solutions is a creative communication agency, working primary with content marketing. It prepares complete marketing campaigns from brand strategy...... More

We take feedback seriously here at eWay-CRM because one of our main concerns is our clients’ happiness. What’s more important...... More

Do you use Microsoft Outlook in your company? Are you interested in gaining maximum effect out of what you do?...... More

A surprisingly high number of companies are not satisfied with the results related to the implementation of a new CRM...... More

How to persuade your customers that your brand is ideal for them? Try to offer them a story which they...... More

DID YOU KNOW... ...that by right-clicking the name of any column and choosing "Show Find Panel," you can search for...... More

Customer Relationship Management or CRM is a type of software approach which allows companies to manage their interaction with both...... More

Our clients requested the creation of own forms for different types of items. This will allow users to specify various...... More

Like many others, the company MBK Consulting arrived at the conclusion that administration, information tracing, phone calls between colleagues and...... More

DID YOU KNOW... ...that when buying professional e-mail credits, you can now choose your currency? Select USD, EUR or CZK....... More

The current version of eWay-CRM 5.4 brings not only new features and improvements, but also significantly faster response of the...... More

Do you need to promote your start-up and your budget is more than limited? Are you responsible for marketing of...... More

eWay-CRM Mobile is coming with another update. Let’s have a look and remind ourselves of the last one, too!  ...... More

In the first months of this year, Microsoft is launching new graphic icons for the Office 365 program pack. Their...... More

Do you need to send a document from eWay-CRM to a client who does not use our software? eWay-CRM 5.4...... More

Sales manager Jiri explains the key benefit of  eWay-CRM 5.4, which opens the possibility of creating custom forms for each...... More

Hi, this is Katie, the Project Manager. Part of being a good manager is giving proper feedback. Sometimes it’s not...... More

This update brings many new functions and features including custom forms, faster loading of dialogue windows, and an option of...... More

Journals are one of the eWay-CRM modules and they are used as a notepad for making notes after phone calls...... More

Many teams worldwide were used to BCM (Business Contact Manager), a CRM solution for Microsoft Outlook which is no longer...... More

Our mobile app is used daily by sales reps worldwide. It works on mobile phones and tablets with both iOS...... More

Proposals are a great way to get your foot in the door, especially with the perfect client that has up...... More

Hi, this is Katie, the Project Manager. I decided to balance my personal and career life a bit better. What...... More

Progress is progress! That’s why we are improving our mobile app, which is becoming more and more popular. What can...... More

A whole team of developers is constantly working on eWay-CRM. How is a system like this made? Roman Stefko, our...... More

In previous publications, we spoke about the things we should think through before assigning a creation of an advertisement to...... More

In this article, we interview our developer Jiri. His job is to prepare tailored customizations for customers with special needs....... More

This is a continuation of the previous article, How to Create Functioning Advertisement for Your Company. Last time we talked about...... More

Hi, this is Katie, the Project Manager. I decided to become a better manager this year, and I attended a...... More

Hello, this is Katie. I work as a Project Manager in Kansas City.    I had an amazing year, and I...... More

This article follows up our articles How to Eat an Elephant and Welcome to the Marketing Jungle. Our experience is...... More

DID YOU KNOW... ...that you can create subtasks? Divide your tasks into smaller parts. Your work will be more efficient....... More

We are happy to announce that eWay-CRM has made it to the Top 20 Most Affordable CRM systems once again!...... More

DID YOU KNOW... ...that you can categorize your tasks? Righ-click one or more and choose a category. Read more about...... More

Tuesday with CRM in Outlook! Make sure you don't forget your task. Set a reminder! You can also do this...... More

Hello, this is Katie. I work as a Project Manager in Kansas City. In my last entry, I was planning...... More

The new eWay-CRM 5.3 Our mission has always been to provide you with a tool that helps you improve your...... More

Miriam is a top Project Manager, who is in charge of implementation and customization of eWay-CRM for various companies and...... More

Hello, this is Katie. I work as a Project Manager in Kansas City. Last time, I had a very successful...... More

Hello, this is Katie. I work as a Project Manager in Kansas City. I was asked to give a presentation...... More

Our goal has always been to create the most effective and the best CRM in Outlook. Our clients have experienced our...... More

Business Contact Manager is no longer supported by Microsoft and does not run in newer versions of Windows and Office....... More

We are happy to announce that we are once again bringing some essential changes in the use of eWay-CRM. Our...... More

Advent is a very successful software company offering systems for recording attendance, access, catering, and more. Its sales, phases of...... More

One of our long-term clients is the company Moonlake. Moonlake specializes in e-shops, websites, and server solutions. Its CEO is...... More

We are talking to Roman, eWay-CRM's CTO, who is in charge of keeping our product fuctionning properly. In addition, he...... More

Hello, this is Katie. I work as a Project Manager in Kansas City. Recently, a lot of problems have occurred...... More

It's time for our regular eWay-CRM Tip! The purpose of these articles is to present features of eWay-CRM and show...... More

Executive Jet Support is a world-leading provider of commercial aircraft, engines, and airframe components to almost 200 operators in over...... More

Hello, this is Katie. I work as a Project Manager in Kansas City. This time I talk about giving presentations....... More

Our experience is that small and medium businesses usually don’t have their own Marketing Departments and their marketing is neither...... More

We're improving so you can be more effective! Again, we've improved eWay-CRM. Our objective is to better serve you and...... More

PPI Adhesive Products (C.E.) s.r.o. is a branch office of PPI Adhesive Products Ltd. for Central Europe, based in Slovakia....... More

Hello, this is Katie. I work as a Project Manager in Kansas City. Today, I tried to manage my colleagues,...... More

It's time for our regular eWay-CRM Tip! The purpose of these articles is to present features of eWay-CRM and show...... More

In our new article, we interview one of our loyal clients. David Bell is a criminal defense attorney from Kansas...... More

Did you know that inserting pictures into your e-mail advertisement, such a marginal detail, can be crucial for its measurability...... More

Hello, this is Katie. I work as a Project Manager in Kansas City. Feeling like a typical office person, I...... More

Whether you are starting your own business or you’ve found yourself in a situation looking to grow, we’ll try to...... More

It's time for our regular eWay-CRM Tip! The purpose of these articles is to present features of eWay-CRM and show...... More

Hello, this is Katie. I work as a Project Manager in Kansas City. Feeling like a typical office person, I...... More

This article is an interview with the eWay-CRM Tester, Martin Štefko. Martin explains his work approach and the way new...... More

Email marketing experts often tell us how important the newsletter subject is. The subject can help us motivate potential customers...... More

Hello, this is Katie. I work as a Project Manager in Kansas City. Feeling like a typical office person, I...... More

eWay-CRM has a systematic way of implementation. We have prepared two detailed diagrams, in which you can see what exactly...... More

Ondrej Vopelak manages the eWay-CRM helpdesk. We interviewed him and found out what his job is like.  Hi Ondrej, could...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

There are plenty of abbreviations in the world of email marketing that a common user almost never meets. However, for...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

Abernathy MacGregor is a corporate communications firm that provides its clients with strategic advice during times of corporate transition.  Abernathy...... More

It's time for our regular eWay-CRM Tip! The purpose of these articles is to present features of eWay-CRM and show...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

We keep optimizing our mobile app so that you can using it is as pleasant as possible for you. Read...... More

eWay-CRM: Our purpose and vision SMB Life   MY BEGINNINGS AND GOALS What did you want to achieve at the...... More

How to make your newsletters perform even better? Have a look at the new eWay-CRM Professional Emails upgrade! Link Checker:...... More

Computer viruses are not the most dangerous internet threats anymore. You have probably heard about phishing, a term usually associated...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

Brilon, a.s. is a modern, dynamic company that supplies new technologies in the field of technical equipment for buildings. The...... More

It's time for our regular eWay-CRM Tip! The purpose of these articles is to present features of eWay-CRM and show...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

Always happy and smiling, while remaining accurate and punctual. That’s Iva. Iva, the woman who loves to dance with numbers....... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

It's time for our regular eWay-CRM Tip! The purpose of these articles is to present features of eWay-CRM and show...... More

Going on vacation? We‘ve got good news for you! You don‘t need to say goodbye to eWay during your trip!...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

It's time for our regular eWay-CRM Tip! The purpose of these articles is to present features of eWay-CRM and show...... More

It's time for our regular eWay-CRM Tip! The purpose of these articles is to present features of eWay-CRM and show...... More

...and organised by eWay-CRM.   Hello Freek, nice that we can talk. I‘m glad I can interview you. Hello Otakar,...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical office...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical...... More

Hello, this is Katie. I have recently started working as a Project Manager in Kansas City. Feeling like a typical...... More

Who was the last person to make changes to this project? When was the last communication with the client? What...... More

Probably not all the time. And it wouldn't even be good for your business. However, it may often come in...... More

GitHub is home to over twenty milion developers sharing their knowledge from coding, projects and software. eWay-CRM has recently received...... More

The good guy and the bad guy? Not at all! Both of them are good guys and they are here...... More

It's time for our regular eWay-CRM Tip! The purpose of these articles is to present features of eWay-CRM and show...... More

Sarka, our HR Manager is the one who keeps eWay-CRM a happy place. What is her work like?   Hello...... More

I am using a client database. Can I still call and e-mail people? And from the other point of view...... More

Today article is about taking care. Taking care of who? The database of clients!   So that our clients are happy like...... More

If you haven't been hiding inside a cave for the last half a year, you probably know what's going on....... More

GDPR is a new regulation from the European Union. The aim of the regulation is to enforce the data protection...... More

What do you know about GDPR already? How should you work with marketing campaigns now?   GDPR – General Data Protection Regulation...... More

This article is an interview with Marek Chlup, a specialist who helped us with implementing GDPR. Read about the changes...... More

You can now easily change the number of users without any additional problems. A payment method change comes just as...... More

Meetings, clients, overheads - all of them in a complete anarchy. Does that ring a bell? Here’s the good news...... More

Speaking of his job, what Jan enjoys the most is its creative part, where he tries to come up with...... More

Do you want to deeply understand how last year's profit was derived? Take advantage of the Actual Gain tab now...... More

Even though you work hard and do the utmost for the success of your company, you will never manage to...... More

eWay-CRM proudly announces that Gartner’s Capterra has reviewed over 550 CRM solutions and included eWay-CRM into their list of The...... More

We are constantly working on better CRM software, that helps your company be the most efficient. Explore the possibilities of engaging features...... More

Financesonline.com is the worldwide known and fastest growing independent review platform for B2B, SaaS and financial solutions. FinancesOnline.com reviews aim...... More

You have relationships with customers and you need to manage these relationships. Since eWay-CRM integrates directly with Outlook, you now...... More

Do you know what entrepreneurs have in common across the globe? Issuing or accepting invoices. Our current business environment provides...... More

eWay-CRM is a comprehensive CRM system designed for Outlook users in the retail industry. You can use it to effectively...... More

Microsoft introduced a new CRM solution for small to medium sized businesses – Outlook Customer Manager (OCM). The product is...... More

Sales Pipeline is the overall value of all active opportunities at each stage.   What makes this metric so important...... More

Admittedly, it happened to all of us. You couldn’t find information from your last call with a client, and you...... More

The new version of eWay-CRM Mobile is finally released. In a recent interview, our mobile app specialist Stepan Havranek explained...... More

Thanks to our developer and mobile application specialist Stepan Havranek, eWay-CRM Mobile is currently available for Android and will soon...... More

Despite the fact that we use emails as instant online chat they still constitute individual messages that usually require basic...... More

Šárka is our Office Manager and takes care of HR agenda as well. Be it recruitment, administration or time sheet...... More

Many of our clients have migrated from Microsoft Dynamics and chose eWay-CRM as their CRM system embedded in Microsoft Outlook....... More

Customs are different in every country, companies have various policies and Microsoft Outlook might not show holidays in your calendar...... More

Did you know that eWay means Easy Way? Our latest release 4.4 brings handy features that make eWay-CRM easier to...... More

Spring brings many exciting things including the new eWay-CRM 5.0 which is now available for Apple users as well. You...... More

Are you going skiing this year? Or do you have other holiday in mind? You would not believe how many...... More

There are times when yesterday was already too late. Other times though, it may be useful to delay your message....... More

As a software company, we constantly need to look forward and the end of the year was a moment of...... More

Sometimes you need a quick reply in order to schedule an appointment, book a conference room or simply to proceed...... More

Small and medium businesses used to take advantage of Microsoft Business Contact Manager (BCM), which is a part of Microsoft...... More

Lately we have been receiving a lot of requests from Microsoft customers using Business Contact Manager (BCM), a customer relationship...... More

All responsible employees always take their job as seriously as possible, but sometimes a firm stance and an iron will...... More