Hi, this is Katie, the Project Manager. I guess many of you have been in a situation when you had…
Contact management is a must-have for customer success. It tells you who you’ve spoken to, when you spoke to them,…
Customer Relationship Management or CRM is a type of software approach which allows companies to manage their interaction with both…
Like many others, the company MBK Consulting arrived at the conclusion that administration, information tracing, phone calls between colleagues and…
In the first months of this year, Microsoft is launching new graphic icons for the Office 365 program pack. Their…
Journals are one of the eWay-CRM modules and they are used as a notepad for making notes after phone calls…
GDPR is a new regulation from the European Union. The aim of the regulation is to enforce the data protection…
Meetings, clients, overheads - all of them in a complete anarchy. Does that ring a bell? Here’s the good news…
You have relationships with customers and you need to manage these relationships. Since eWay-CRM integrates directly with Outlook, you now…
As a software company, we constantly need to look forward and the end of the year was a moment of…
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