As office managers, you're the backbone of the operation. But without a central system, you've basically become a full-time human…
Information Overload as Systemic Risk It's not that we don't want to read, watch, listen or follow. The problem is…
Email Reply and Forward Are you covering for someone who’s out of office? Need to respond to an email…
For an SMB in manufacturing (20–100 employees), the CRM is rarely the problem. The problem is the isolation. Your sales…
Think about it. Your company runs on CRM for Microsoft 365 — SharePoint, Outlook, Teams, Excel, and a dozen other…
It's a fundamental shift that makes Microsoft 365 Copilot work iteratively with you, actively editing files, analyzing data, and automating…
In small and mid-sized businesses, work doesn't fall through the cracks because people don't care. It falls through because requests…
If you want CRM to drive profit—not just order history—start where relationships actually live. Open Outlook. Turn on eWay-CRM's auto-tracking.…
Office managers today lead without formal power. They coordinate people they don't manage, align priorities they didn't set, and make…
Full Context Available When Drafting Emails and Scheduling Meetings Communication history has always been part of eWay-CRM. What’s new is…
Let's look at three real-world examples: 1. "Circle back later" doesn't mean they're not interested A short customer reply…
How does it usually work in Excel? A deal list here, a contact table there, a shared file named "FINAL_v7.xlsx".…
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