Outlook CRM system
eWay-CRM system brings five main benefits to your company:
eWay-CRM system helps increase sales
eWay-CRM improves customer relationship management. It contributes to higher sales by registration of business clients so you can segment them, know their history, the history of communication and share all within the company.
Supports process management
eWay-CRM supports your business process approach by offering automation of your processes. You can be sure that the information flow will be as set and help your people to minimize mistakes.
Streamline project management
eWay-CRM software is aimed at companies that provide services on a project basis. It allows you to create and register projects, to track connected communications (e-mails, phone calls, documents), to track actual costs based on staff hours and to lead a project diary.
eWay-CRM as a tool for feedback
eWay-CRM has a built-in analytical section that gives you feedback on which projects were financially successful, which team members are more powerful, how much customers spend, etc.
Allows information sharing within the company
Information System eWay-CRM facilitates information sharing between employees. All employees of the company can know of the dealings with the customer and the status of the project. They have shared calendars and tasks.
Other possible functionalities:
- creation of user groups
- build teams for projects
- record companies and their share in the company
- attendance system linked to projects
- storage and document management
- spare capacity planning for projects
- reporting cost and performance of workers
- links can be set up between individual items
